In the ever changing business climate, one thing is constant — the Information Technology function must continue to provide seamless value that supports the business strategy and delivers co-ordinated services across functions, markets and geographies.

The core of the IT function must continue to evolve with the business through the definition and deployment of new processes, technology and ultimately services. This kind of transition may be lengthy or costly and according to a recent survey by CFO magazine, 48 percent of CFOs reported poor alignment between IT and business needs.

To make matters worse, organisations are demanding more clarity, transparency and quality of the IT services delivered.

Infrasolve assists organisations in this area to fast-track their alignment of IT to the business through the definition and delivery of structured programmes including process optimisation, service portfolio management and service optimisation.

IT Process Optimisation
The Infrasolve Process Migration Methodology (IPMM) provides a structured approach to move an organisations current IT Processes to a "desired" or more business "aligned" state. IPMM consists of pre-built ITIL aligned processes, structured data gathering and workshop techniques underpinned by pre-configured toolsets from key industry vendors. The result is that realisable benefits are gained through the deployment of a fast-track process and technology solution ensuring requirements from the business stakeholders are understood and implemented within the IT function. [more]

Service Portfolio Management
Infrasolve's Service Portfolio Management offerings help IT organisations achieve greater efficiency with fewer resources. Through the deployment and management of structured portfolios of IT Services, greater transparency and clarity of services can be offered to the business. By governing and monitoring the demand and consumption of these services, valuable information can be fed into the IT function to allow the fine-tuning of core IT services to allow greater quality of service to the business. This information also drives support and administration costs down ensuring that the correct resources are deployed to the highest business value IT services.

Infrasolve's Service Portfolio Management Offerings include:

• Consulting Services to assist you in Programme/Business Objective definition and Service/Catalogue construction.

• Technology Selection and Architecture to ensure that the right toolsets for the business are used.

• Technology Implementation Services to assist you in the deployment and optimisation of new or existing technical solutions.